When you place an order we require a $50 deposit to hold your booking and the items you wish to hire for that weekend. The $50 is returned to you when all items are returned in full working order.

The Hire Agreement is a document that we send you when you book. Please read through it and if you agree to the terms, please sign it and email it back to us. We are not able to hire items to you without this being signed.

You need to pick up the items at Summerleas Rd Kingston (street number will be given to you when we organise pick up). The items need to be returned to this address also.

We can deliver the items for an extra fee. The fee is determined by the location of the delivery. Please contact us for more information?

We understand most events are on the weekend and that you are very busy organising things on the day so we are happy for you to pick up the items on the Friday and return them on the Monday.

We check all the items before they are hired to ensure that nothing is broken or lost. We will provide you with a check list which we recommend checking when you receive the items. If there are any issues, please contact us straight away.
We understand that accidents happen so if an item is broken or lost during your hire period, please let us know and we may deduct an amount from your deposit to replace this item.